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Saint Clare’s Health System Joins MICCOM Communications, Hackensack University Medical Center for Emergency Medical Services Dispatching

February 9. 2011

Saint Clare’s Health System and Hackensack University Medical Center (HUMC) today announced a partnership on emergency medical services, joining forces to extend the reach of the highest standard in public safety dispatching offered to New Jersey residents.

As of January 17, 2011, Saint Clare’s Health System’s Emergency Medical Services (EMS) dispatching will be carried out through Northern New Jersey Mobile Intensive Care Communications (MICCOM), a consortium managed and operated by HUMC. In addition to HUMC, Saint Clare’s joins Holy Name Medical Center, Englewood Hospital and Medical Center, St. Joseph’s Healthcare System, Valley Health System, and Chilton Hospital in the MICCOM consortium.

MICCOM is accredited by the Commission for Accreditation of Law Enforcement Agencies (CALEA), considered the gold standard for public safety benchmarks in communications. MICCOM is one of 59 CALEA accredited public-safety communication centers in the United States and is the only one accredited in New Jersey. MICCOM answers, prioritizes, and efficiently dispatches over 100,000 calls for service each year.

“By joining the MICCOM consortium, Saint Clare’s Health System has taken yet another step to ensure the highest quality of care for people living and working within its area communities,” said Robert C. Garrett, president and chief executive officer of Hackensack University Medical Center. “When time matters most, it’s important to have the most advanced team readily available and MICCOM proves itself to be one of the best public-safety communication centers in the nation.”

“This partnership speaks to the advances we continue to make at Saint Clare’s to extend our high quality and comprehensive emergency care services. We are pleased to be partnering with Hackensack University Medical Center, as well as the other hospitals in the MICCOM consortium, to enhance the level of emergency services available to patients in our community,” said Leslie D. Hirsch, President and Chief Executive Officer of Saint Clare’s Health System.

“We are thrilled to join forces with MICCOM, an organization that meets the highest standards of quality and service delivery. This collaboration reaffirms our commitment to providing fast and compassionate emergency care to the people and communities of northwest New Jersey,” said Jan Bednar, Executive Director of Emergency Services at Saint Clare’s Health System.

MICCOM originally provided emergency dispatching resources in Bergen, Passaic, and northeastern Morris counties. With Saint Clare’s joining the consortium, MICCOM’s coverage is extended through most of Morris, Sussex, and Warren counties.

“This is a very exciting time for New Jersey residents from the George Washington Bridge to the Delaware Water Gap. People living and working within this extensive geographic area will benefit from being under the care of such an experienced and advanced group providing emergency dispatching services,” said Lisa Iachetti, administrative director, Emergency/Trauma Department Services at Hackensack University Medical Center.

Saint Clare’s EMS covers over 1,200 square miles across three counties, and serves more than 750,000 members of the community in northwest New Jersey. Saint Clare’s services include six Mobile Intensive Care Units (MICU), one Specialty Care Transport Unit (SCTU), and one of the newest ambulance fleets in the region.

About Saint Clare’s Health System
Saint Clare’s Health System, which has served the healthcare needs of northwestern New Jersey residents since 1895, is the region’s premier provider of community-based healthcare and behavioral health services.  Saint Clare’s operates hospitals in Boonton Township, Denville, Dover and Sussex Borough and other facilities located throughout Morris and Sussex counties.  For more information about Saint Clare’s Health System, please visit

Saint Clare’s is part of Catholic Health Initiatives (CHI), a national nonprofit health organization with headquarters in Denver, Colorado. The faith-based system operates in 19 states and includes 73 hospitals; 40 long-term care, assisted- and residential-living facilities; two community health-services organizations; and home health agencies.

About Hackensack University Medical Center
Hackensack University Medical Center is a nationally recognized healthcare organization offering patients the most comprehensive services, state-of-the-art technologies, and facilities. A leader in providing the highest quality patient-centered care, the medical center has been recognized for performance excellence encompassing the entire spectrum of hospital quality and service issues. These honors include being named one of America’s 50 Best Hospitals by HealthGrades® for four years in a row. HUMC is the only hospital in New Jersey, New York, and New England to receive this honor. HUMC was named to The Leapfrog Group’s annual class of top hospitals and health systems and is one of only two hospitals in New Jersey to receive this national designation. Additionally, HUMC is a Magnet® recognized hospital for nursing excellence, first in New Jersey, second in the nation, receiving its fourth designation in April 2009. NJBIZ, New Jersey’s premiere business news publication, honored HUMC as the 2010 Hospital of the Year, recognized for its excellence, innovation, and efforts which are making a significant impact on the quality of healthcare in New Jersey. Hospital Newspaper, the leading provider of local hospitals and healthcare community news and information for hospital executives, doctors, nurses, and other healthcare professionals, also named HUMC “Hospital of the Year” in its December 2010 edition. HUMC is the hometown hospital of the New York Football Giants and New Jersey Nets Basketball (NBA).

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